DELIVERY TERMS
Thank you for shopping at rabbettrove.shop. We are committed to processing and delivering your order as quickly and efficiently as possible.
Shipping Area
We currently ship to addresses within the United States only.
Order Processing
- Orders are processed on the same business day after payment has been successfully confirmed.
- Orders placed on weekends or public holidays will be processed on the next business day if necessary.
- Once your order has been shipped, you will receive a shipping confirmation email with tracking information, when available.
Shipping Time
- Estimated Delivery Time: 2 business days
Please note that delivery times are estimates and may occasionally vary due to weather conditions, carrier delays, holidays, or other unforeseen circumstances beyond our control.
Shipping Address
Customers are responsible for providing a complete and accurate shipping address during checkout. We are not responsible for delays or delivery issues resulting from incorrect or incomplete address information provided by the customer.
Order Tracking
If tracking is available for your shipment, tracking details will be sent to your email once your order has been dispatched. Please allow some time for tracking information to become active after shipment.
Delayed or Lost Shipments
If your package has not arrived within the expected delivery period, please contact our customer support team. We will work with the shipping carrier to investigate the shipment and assist you as quickly as possible.
Damaged Packages
If your package arrives damaged, please contact us promptly with your order number and photos of the damaged package and product so we can help resolve the issue.
Important Notice
Due to continuous financial losses, the merchant has decided to conduct a clearance sale at a loss. During this clearance event, order volume may be significantly higher than usual. While we continue to process all orders on the same business day whenever possible, slight shipping delays may occasionally occur. We sincerely appreciate your patience and understanding.
Contact Us
If you have any questions regarding shipping or delivery, please contact us at:
Email: help@rabbettrove.shop